Vaibava Kamalasanan is the Regional Head of Talent Acquisition for APAC & ME Customer Service at Amazon, with 23 years of diverse recruiting experience across IT, ITES, pharmaceuticals, finance, and research analytics. She now specializes in Customer Service talent acquisition. Passionate about mentorship, Vaibava actively guides aspiring women leaders, supporting their career growth and advocating for diversity across various domains. Her commitment to fostering inclusive environments is demonstrated through her involvement in several impactful initiatives. As a frequent guest speaker at women’s leadership programs within Amazon, she aspires to contribute to the creation of diverse, equitable, and inclusive workplaces. Vaibava is enthusiastic about collaborating with teams that prioritize diversity and inclusivity, aiming to create an empowered workforce that values equality and innovation.