In today’s fast-paced and increasingly complex workplace, the quality of conversations can make the difference between a team that merely functions and one that truly thrives. As organizations navigate rising business pressures, evolving employee expectations, and rapid technological change, effective communication has become a critical driver of trust, collaboration, and performance.
This interactive Lunch & Learn session explores how purposeful conversations can strengthen team dynamics, improve decision-making, and create an environment where people feel heard, valued, and empowered. Using the SoundWave framework and its 9 Voices of communication, participants will gain practical insights into their conversational habits and learn how to communicate more effectively across different situations.
Participants will leave with actionable techniques to foster stronger relationships, navigate challenging discussions, and build the kind of high-performing teams that achieve better outcomes through better conversations.
1. The Link Between Conversations and Performance
Understand how the quality of conversations directly impacts trust, engagement, collaboration, and team performance. High-performing teams are built on intentional communication.
2. Discover the 9 Voices of Communication
Gain an introduction to the SoundWave framework and learn how different communication styles contribute to team effectiveness and decision-making.
3. Recognize Your Communication Habits
Reflect on the communication approaches you naturally rely on and identify the voices you may be underutilizing in conversations.
4. Improve Everyday Team Interactions
Learn practical techniques to communicate with greater clarity, listen more effectively, and navigate workplace conversations with confidence.
5. Build Better Teams Through Better Conversations
Leave with actionable tools to foster stronger relationships, enhance collaboration, and create a culture where people can perform at their best.
Adeline Tiah is a Leadership and Team Coach, with more than 25 years of leadership experience across tech, banking and retail sectors. She is also a Gallup Strengths and SoundWave Coach. Today she works with leaders to build a high performance team and a psychologically safe culture. Adeline is also a keynote Speaker and author of REINVENT 4.0 – Your Keys to Unlock Success and Thrive In Uncertainty.
