This expert is an IT Business Relationship professional at SCI Group Inc, Canada. Prior to this she was IT Director with Sakshem IT Solution, a well-known and credible entity in the world of technology. Her mandate is to drive change by spearheading the rollout of digital capabilities in employees as well as all those directly or indirectly associated with the organization that is expanding at a breath-taking pace. She is responsible for developing the high quality IT business strategies and leading the IT service management deployments at both external and internal levels, thanks to the keen involvement of top management and the participating teams. Earlier, she worked as Lead Engineer - Quality with STMicroelectronics, a French-Italian multinational electronics and semiconductor manufacturer headquartered in Geneva, Switzerland. She was tasked with managing ICT service management practices to create KPI and service dashboards. One thing she has never lost sight of is a compelling desire within her to contribute to society by making a difference in the lives of people, especially those belonging to the disadvantaged sections for whom life means a daily struggle to eke out their living. She is an alumnus of University of Delhi, and IMT Ghaziabad.