Puneet is a results-driven leader with over 18 years of experience in Operations Management, Digital Transformation, Automation, AI/NLP, Analytics, and Lean Six Sigma. With a deep expertise of over 17 years in Insurance Property & Casualty and Life & Annuities, he has driven transformation, delivery, and business growth. Puneet has successfully developed and executed plans for expanding offshore delivery operations for a large Insurance digital platform services business, managing 500+ FTEs. He has spearheaded operational excellence, leading teams in Digital Transformation, Automation, Lean Six Sigma, and AI/Analytics, resulting in improved efficiency and significant cost savings.