After 29 years with Shaw Industries, I was selected to become just the third CEO in our 55-year history. I selected Dr. Jeff Kaplan for a 1-year engagement after interviewing several potential executive coaches. I sought an external resource to complement our internal team and accelerate my stated commitment, “Shaw deserves my best as I commit to make my best better.” Dr Jeff has exceeded my expectations and helped me define a leadership space that respectfully honors my predecessors but with my own voice. He helped me leverage my personality and strengths while addressing areas for personal focus and improvement. I am now more confidently leading a refreshed vision for our enterprise. Dr. Jeff is a true executive coach who leverages both his clinical training and his business acumen to transcend counseling and consulting. Through preparation and challenge, Dr Jeff creates a personalized learning experience that demonstrates experimentation and psychological safety. I value Dr Jeff’s insights and am grateful for his coaching. --Tim Baucom, CEO and President Shaw Industries, a Berkshire Hathaway Company

Meeting and working with Jeff came at the absolute right time for me during a recent change into an executive leadership role. I have had executive coaches in the past but so appreciated the ability of Jeff to help me in “real situations”. With his help, we were able to peel apart either my initial reaction in a situation, or craft anticipated conversations/meetings for future. The ability to tie my own and others’ assessments of my strengths and opportunities supported my professional growth and confidence in my negotiating skills. Jeff helped me improve relationships that were challenging and not necessarily supportive of my role. In a position that has significant matrixed relationships that need to be led by “influence” rather than “authority”, Jeff helped me understand the intent of these stakeholders and rethink my approaches keeping in mind others’ perspectives. I believe that I am a better leader because of Jeff’s assistance through our coaching sessions. Thank you Jeff for all your help and guidance!” --Janet F. Tomcavage, MSN, RN, Executive Vice President, Chief Nurse Executive, Geisinger